Front End Customer Service Lead

Food Lion; Nashville (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Nashville, NC is seeking a Front End Associate to provide fast, friendly service, greet customers, and support cashier operations at the front end. You will help maintain standards and ensure a welcoming checkout area.

Responsibilities include processing transactions, bagging correctly, assisting with To-Go orders when needed, and upholding safety and cash-handling procedures. High school diploma preferred; strong communication required.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Provide fast, friendly service to customers and engage shoppers to create a positive experience.
• Greet customers and use names whenever possible.
• Unload and bag groceries, group items for efficient checkout.
• Scan orders and handle payments per standard practice.
• Follow cash handling, refunds and override procedures.
• Assist with Food Lion To-Go orders when scheduled or needed.
• Maintain a neat, clean front-end area and adhere to dress code.
• Support safety and compliance by reporting issues to management.

Skills

Customer service

Cashier operations

Multi-tasking

Communication

Education

HS diploma

Tools

Cash register

Job description

Food Lion in Nashville, NC is seeking a Front End Associate to provide fast, friendly service, greet customers, and support cashier operations at the front end. You will help maintain standards and ensure a welcoming checkout area.

Responsibilities include processing transactions, bagging correctly, assisting with To-Go orders when needed, and upholding safety and cash-handling procedures. High school diploma preferred; strong communication required.