Front End Customer Service Associate

Kroger; Peoria (AZ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Employee discounts

Flexible scheduling

Job summary

Kroger in Peoria, AZ is seeking team members to create an outstanding customer experience through exceptional service. This on-site role supports the Customer 1st strategy, handles transactions, answers questions, and maintains a clean, safe store environment.

Responsibilities include promoting a welcoming atmosphere, stocking merchandise, and adhering to store policies. Part-time opportunities with benefits are available; apply to join our Kroger family today.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
• Report pricing and scanning discrepancies to the appropriate manager.
• Process customer transactions quickly, accurately, and efficiently.
• Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures.
• Communicate new and on-going special programs and promotions with customers.
• Stock and inventory department merchandise.
• Label, stock and inventory department merchandise.
• Stay current with present, future, seasonal and special ads.

Skills

Effective communication skills

Ability to handle stressful situations

Knowledge of basic math

Must be 18 or older

Job description

Kroger in Peoria, AZ is seeking team members to create an outstanding customer experience through exceptional service. This on-site role supports the Customer 1st strategy, handles transactions, answers questions, and maintains a clean, safe store environment.

Responsibilities include promoting a welcoming atmosphere, stocking merchandise, and adhering to store policies. Part-time opportunities with benefits are available; apply to join our Kroger family today.