Customer Experience & Merchandising Specialist

Kroger; Phoenix (AZ); On-site; USD 26,000 - 42,000; Full time

Job summary

Kroger is seeking a customer-focused team member in Phoenix to deliver outstanding service and maintain a safe, clean store environment. You will support the department manager in achieving sales goals and uphold Kroger's Customer 1st strategy and core values.

Responsibilities include creating an exceptional shopping experience, ensuring quality standards, and collaborating with associates to drive profitability and customer satisfaction.

Qualifications

• Provide outstanding customer service to shoppers.
• Maintain a safe and clean store environment.
• Assist the department manager in achieving sales and profit goals.
• Adhere to Customer 1st strategy and Kroger core values.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment to encourage customer return.
• Assist the department manager in reaching sales and profit goals and monitor quality assurance standards.
• Demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Skills

Customer service

Teamwork

Safety compliance

Sales support

Job description

Kroger is seeking a customer-focused team member in Phoenix to deliver outstanding service and maintain a safe, clean store environment. You will support the department manager in achieving sales goals and uphold Kroger's Customer 1st strategy and core values.

Responsibilities include creating an exceptional shopping experience, ensuring quality standards, and collaborating with associates to drive profitability and customer satisfaction.