Front End Customer Experience Specialist

Kroger; Queen Creek (AZ); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Counseling & financial tools

Job summary

Kroger is seeking a front-end associate to deliver excellent customer service while supporting store operations at the Queen Creek location. You will greet customers, assist with product selection, and ensure accurate checkout processes.

The role emphasizes teamwork, adherence to policies, and maintaining front-end standards. Training will cover product handling, scanning, and price checks to minimize shrink and ensure a smooth shopping experience.

Qualifications

• Must have strong customer service and interpersonal skills.
• Ability to work effectively in a fast-paced retail environment.
• Basic math and cash handling accuracy are required.

Responsibilities

• Deliver high level of customer service and resolve concerns.
• Greet customers and assist with product location and checkout processes.
• Oversee front-end operations to meet sales and labor goals.
• Train and coach associates on policies and procedures.
• Ensure front-end cleanliness, safety, and compliance with regulations.
• Communicate pricing discrepancies to pricing coordinator.
• Provide back-up coverage for service operations manager.

Skills

Customer service

Teamwork

Communication

Problem solving

Math skills

Attention to detail

Fast-paced environment

Education

High School Diploma or GED

Tools

MS Word

MS Excel

Job description

Kroger is seeking a front-end associate to deliver excellent customer service while supporting store operations at the Queen Creek location. You will greet customers, assist with product selection, and ensure accurate checkout processes.

The role emphasizes teamwork, adherence to policies, and maintaining front-end standards. Training will cover product handling, scanning, and price checks to minimize shrink and ensure a smooth shopping experience.