Front End Customer Service Lead

Food Lion; New Bern (NC); On-site; USD 24,000 - 36,000; Full time

Job summary

Food Lion in New Bern, NC is seeking a front-end associate to provide fast, friendly service and uphold store standards. You will greet customers, operate the cash register, and support daily front-end tasks as outlined in policy.

The role requires effective communication, reliability and the ability to learn multiple tasks. Physical stamina for standing, light lifting, and basic cash handling is essential. Training includes CBT modules and store procedures.

Qualifications

• High school graduate or equivalent preferred
• Effective communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to perform the technical requirements of cashier and service center
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Avoid personal conversations with other associates when customers are present
• Operate cash register and handle cash accurately, communicating variances as needed
• Maintain knowledge of front end procedures and cash handling systems
• Report any register malfunctions and ensure front end areas are neat and presentable

Skills

Customer service

Communication

Cashier skills

Attention to detail

Education

High school diploma or equivalent

Tools

POS system

Cash register

Job description

Food Lion in New Bern, NC is seeking a front-end associate to provide fast, friendly service and uphold store standards. You will greet customers, operate the cash register, and support daily front-end tasks as outlined in policy.

The role requires effective communication, reliability and the ability to learn multiple tasks. Physical stamina for standing, light lifting, and basic cash handling is essential. Training includes CBT modules and store procedures.