Front-End Service Lead — Fast, Friendly Checkout

Food Lion; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Durham, NC is hiring for a Front End Customer Service Associate to provide fast, friendly service at the checkout and front-end areas. You will greet customers, assist with bagging, handle payments, and maintain a clean, organized register area in accordance with store standards.

The role emphasizes accurate cash handling, teamwork with store colleagues, and flexibility to support the front end as needed, including Food Lion To-Go operations if applicable, with an emphasis on

Qualifications

• High school diploma or equivalent preferred.
• Strong communication and customer service skills.
• Able to learn multiple tasks and technical requirements.
• Able to perform cashier and service center duties.
• Must meet minimum age requirements for specific functions.
• Able to meet the physical requirements of the position.

Responsibilities

• Provide fast, friendly service and greet customers by name when possible.
• Scan orders and handle payment transactions per standard practice.
• Assist with bagging, price checks, and bag type procedures.
• Operate the MVP savings center KIOSK and keep it stocked.
• Maintain neat, clean front end and report malfunctions.
• Follow safety and cash handling procedures and overrides when needed.
• Support CSM/ACSM if needed to maintain service standards.

Skills

Effective communication

Customer service

Ability to learn multiple tasks

Cashier duties

Age requirement awareness

Physical stamina

Education

High school diploma or equivalent

Tools

Cash register

Job description

Food Lion in Durham, NC is hiring for a Front End Customer Service Associate to provide fast, friendly service at the checkout and front-end areas. You will greet customers, assist with bagging, handle payments, and maintain a clean, organized register area in accordance with store standards.

The role emphasizes accurate cash handling, teamwork with store colleagues, and flexibility to support the front end as needed, including Food Lion To-Go operations if applicable, with an emphasis on