Front-End Customer Experience Specialist

Weis Markets; Pennsylvania; On-site; USD 17,000 - 25,000; Full time

Job summary

Weis Markets is seeking a Customer Experience Coordinator to manage front-end flow, assist cashiers, and ensure smooth checkout operations. The role involves greeting customers, answering questions, and maintaining clean, compliant work areas.

The position emphasizes accuracy in transactions, adherence to policies, and strong teamwork to deliver efficient service and a positive shopping experience. High school diploma or GED is expected; some training provided.

Qualifications

• Requires at least a high school diploma or GED.
• No prior experience required; willing to train.
• Front-end operation and customer interaction at checkout.

Responsibilities

• Directs flow of customers through the Front End and ensures sufficient checkouts.
• greets customers, answers questions, resolves concerns promptly.
• Enforces cash control procedures and assists with cash handling tasks.
• Conducts audits on cashiers and monitors performance.
• Operates front-end equipment and processes checkout procedures.
• Maintains store sanitation and adheres to health/OSHA guidelines.
• Provides information on weekly ads and store promotions.
• Collaborates with coworkers to ensure smooth department/store operation.

Skills

Customer service

Cash handling

Communication

Attention to detail

Team cooperation

Education

High school diploma or GED

Tools

Cash register

Intercom system

Job description

Weis Markets is seeking a Customer Experience Coordinator to manage front-end flow, assist cashiers, and ensure smooth checkout operations. The role involves greeting customers, answering questions, and maintaining clean, compliant work areas.

The position emphasizes accuracy in transactions, adherence to policies, and strong teamwork to deliver efficient service and a positive shopping experience. High school diploma or GED is expected; some training provided.