Front-End Customer Experience Specialist

Weis Markets; Norristown (Montgomery County); On-site; USD 17,000 - 25,000; Full time

Job summary

Weis Markets is seeking a Customer Experience Coordinator for our Norristown, PA storefront. You will direct customer flow at the Front End, ensure adequate checkouts are open, and keep wait times to a minimum.

You will greet customers, answer questions, process transactions accurately, and assist cashiers with price checks, refunds, and cashier supervision as needed. The role emphasizes courtesy, efficiency, and compliance with store policies.

Qualifications

• High school diploma or GED required or in progress.
• No prior experience required; on-the-job training provided.
• EOE: Weis Markets is an Equal Opportunity Employer and welcomes diverse applicants.

Responsibilities

• Directs the flow of customers through the Front End.
• Ensures sufficient checkouts are open to minimize wait times.
• Monitors breaks and lunches to avoid interruptions in service.
• Answers customer questions and resolves concerns in a polite, professional manner.
• Maintains cash handling accuracy and follows security procedures.
• Operates front-end scanning and register; assists with bagging and checkout procedures.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

Weis Markets is seeking a Customer Experience Coordinator for our Norristown, PA storefront. You will direct customer flow at the Front End, ensure adequate checkouts are open, and keep wait times to a minimum.

You will greet customers, answer questions, process transactions accurately, and assist cashiers with price checks, refunds, and cashier supervision as needed. The role emphasizes courtesy, efficiency, and compliance with store policies.