Front End Customer Experience Specialist

City Market; New Castle (CO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Counseling and financial tools

Associate discounts

Tuition reimbursement

Career growth opportunities

Job summary

The Kroger Family of Companies is seeking a front-end associate at 850 Castle Valley Blvd, New Castle, CO 81647. You will deliver friendly, efficient service, assist customers, and support front-end operations to meet sales and labor goals.

Responsibilities include greeting customers, handling checkouts, ensuring policy compliance, and coaching team members to maintain a safe, clean shopping environment.

Qualifications

• Customer service experience or training.
• Effective interpersonal and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Demonstrate teamwork to ensure customer satisfaction and a pleasant shopping environment.
• Provide friendly, efficient customer service with sincerity and respect.
• Greet customers and assist with products, loading/unloading items and retrieving out-of-reach items.
• Ensure prompt, accurate checkout and compliance with policies and laws.
• Train and coach associates on front-end procedures to reduce shrink and costs.

Skills

Customer service

Interpersonal skills

Teamwork

Mathematics

Communication

Education

High School Diploma or GED

Tools

Microsoft Office Word

Excel

Job description

The Kroger Family of Companies is seeking a front-end associate at 850 Castle Valley Blvd, New Castle, CO 81647. You will deliver friendly, efficient service, assist customers, and support front-end operations to meet sales and labor goals.

Responsibilities include greeting customers, handling checkouts, ensuring policy compliance, and coaching team members to maintain a safe, clean shopping environment.