Customer Experience Associate

Kroger; Arvada (CO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Job summary

Kroger in Arvada, Colorado is hiring for a Front End Customer Service Associate to deliver friendly, efficient service and assist customers at the checkout and throughout the store. You will help with stocking, bagging, and maintaining front-end cleanliness, while applying policies and price checks to reduce shrink.

Join a team focused on safety, respect, and providing a great shopping experience, with opportunities for training and growth within a large national grocer.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months related experience or training or equivalent.
• Good interpersonal and customer service skills.

Responsibilities

• Demonstrate teamwork to ensure customer satisfaction and a pleasant environment.
• Provide friendly and efficient customer service with sincerity and respect.
• Greet customers and assist with products, loading/unloading items, and reach assistance.
• Anticipate needs, communicate effectively, and resolve issues promptly.
• Oversee front end to meet sales and labor goals with cost control and sanitation.
• Train and coach associates on front end policies and procedures.
• Ensure accurate checkout and adherence to policies and laws.

Skills

Interpersonal skills

Customer service

Math skills

Judgement

Team player

Fast-paced

Communication

Tools

Microsoft Word

Microsoft Excel

Job description

Kroger in Arvada, Colorado is hiring for a Front End Customer Service Associate to deliver friendly, efficient service and assist customers at the checkout and throughout the store. You will help with stocking, bagging, and maintaining front-end cleanliness, while applying policies and price checks to reduce shrink.

Join a team focused on safety, respect, and providing a great shopping experience, with opportunities for training and growth within a large national grocer.