Front End Customer Experience Specialist

Kroger Family of Companies; Boulder (CO); On-site; USD 26,000 - 36,000; Full time

Job summary

Kroger Family of Companies is hiring for a front-end associate in Boulder, CO. You will deliver friendly customer service, greet customers, assist with product location and loading heavy items. You will help maintain front-end operations to meet sales, labor, and shrink control targets.

The role requires HS diploma or GED, 0.5+ years of related experience, strong math and communication skills, and a team-oriented attitude. Work involves fast-paced store duties and adherence to safety guidelines.

Qualifications

• Minimum high school diploma or GED.
• 0.5+ years related experience or training (or equivalent).
• Strong interpersonal and customer service skills.
• Good math, written and verbal communication skills.

Responsibilities

• Provide friendly, efficient customer service with sincerity and respect.
• Greet customers and assist them to products, loading items as needed.
• Anticipate needs, answer questions and resolve issues promptly to boost loyalty.
• Oversee front end operations to meet sales, profit and labor goals.
• Ensure front end cleanliness, maintenance and sanitation and proper pricing.

Skills

Customer service

Interpersonal skills

Communication

Team player

Mathematics

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Job description

Kroger Family of Companies is hiring for a front-end associate in Boulder, CO. You will deliver friendly customer service, greet customers, assist with product location and loading heavy items. You will help maintain front-end operations to meet sales, labor, and shrink control targets.

The role requires HS diploma or GED, 0.5+ years of related experience, strong math and communication skills, and a team-oriented attitude. Work involves fast-paced store duties and adherence to safety guidelines.