Front End Customer Experience Leader

Food Lion; Virginia Beach (VA); On-site; USD 16,531,000 - 20,664,000; Part time

Job summary

Food Lion is hiring a Customer Service Associate in Virginia Beach to provide fast, friendly service and uphold Front End standards. You will greet customers, assist with purchases, operate the cash register and maintain a clean, organized checkout area.

Responsibilities include accurate cash handling, assisting Store Manager and Customer Service Manager, and performing duties as scheduled. Depending on store needs, you may help with surge plans and offer MVP kiosk support.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center duties.
• Must meet minimum age requirements for specific functions.
• Ability to meet physical requirements of the position.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name when possible.
• Maintain knowledge of front end procedures and cash handling.
• Ensure front end area is neat and clean.
• Report register issues and ensure MVP KIOSK is functional.
• Perform sales associate tasks as scheduled or needed per surge plans.

Skills

Effective communication

Customer service

Multi-tasking

Cash handling

Attention to detail

Education

High school diploma or equivalent

Tools

Cash register

POS system

Job description

Food Lion is hiring a Customer Service Associate in Virginia Beach to provide fast, friendly service and uphold Front End standards. You will greet customers, assist with purchases, operate the cash register and maintain a clean, organized checkout area.

Responsibilities include accurate cash handling, assisting Store Manager and Customer Service Manager, and performing duties as scheduled. Depending on store needs, you may help with surge plans and offer MVP kiosk support.