Front End Customer Experience Leader

Food Lion; Suffolk (VA); In loco; USD 17.000 - 21.000; Tempo pieno

Descrizione del lavoro

Food Lion in Suffolk, VA is seeking a Customer Service Associate to provide fast, friendly service and greet customers by name when possible. You will support the Front End team in daily cashier and service center tasks, maintain a neat workstation, and help ensure accurate cash handling and store procedures.

Responsibilities include assisting the Customer Service Manager, stocking the MVP savings center KIOSK, and stepping in as a sales associate as needed.

Competenze

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Mansioni

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Maintain knowledge of front-end office and cashier procedures and ensure accuracy in cash handling.
• Ensure work station and front end area of the store has a neat and clean presentation.
• Maintain knowledge of register functions and front end services.
• Report any register malfunction and coordinate service calls when needed.
• Ensure MVP savings center KIOSK is stocked and working properly.
• Perform duties as sales associate or customer lead as needed.
• Adhere to all company guidelines, dress code and policies.

Conoscenze

Effective communication

Customer service

Willingness to learn

Cashier duties

Age requirements met

Physical stamina

Formazione

High school diploma or equivalent

Descrizione del lavoro

Food Lion in Suffolk, VA is seeking a Customer Service Associate to provide fast, friendly service and greet customers by name when possible. You will support the Front End team in daily cashier and service center tasks, maintain a neat workstation, and help ensure accurate cash handling and store procedures.

Responsibilities include assisting the Customer Service Manager, stocking the MVP savings center KIOSK, and stepping in as a sales associate as needed.