Front End Service Leader — Customer Experience

Food Lion; Charlottesville (VA); Hybrid; USD 20,664,000 - 24,797,000; Full time

Job summary

Food Lion in Charlottesville, VA is seeking a Front End Associate to deliver fast, friendly service at the front end. You will greet customers, assist with cash handling, and help maintain store standards and front-end operations.

The role involves operating cash registers, balancing cash, and ensuring the MVP savings center is functioning. Prior retail experience and ability to work as part of a team are preferred.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
• Maintain front-end area clean and presentable; support cashier and service center functions.
• Ensure MVP savings center KIOSK is filled with paper and working.
• Perform sales associate tasks when scheduled or as needed per surge plans.

Skills

Customer service

Cash handling

Communication

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

POS terminal

Cash register

Job description

Food Lion in Charlottesville, VA is seeking a Front End Associate to deliver fast, friendly service at the front end. You will greet customers, assist with cash handling, and help maintain store standards and front-end operations.

The role involves operating cash registers, balancing cash, and ensuring the MVP savings center is functioning. Prior retail experience and ability to work as part of a team are preferred.