Front End Customer Experience Leader

Food Lion; Richmond (VA); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Richmond, VA seeks a friendly Front End Associate to deliver fast, accurate service and uphold store standards. You’ll greet customers, assist with cashiering and front-end tasks, and support the team to maximize sales.

Strong communication, reliability, and the ability to perform multiple tasks in a busy environment are essential. Training will cover cash handling, point-of-sale procedures, and safety guidelines.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use names whenever possible.
• Maintain knowledge of office procedures including cash reports, deposits and front-end services.
• Ensure front end area is neat and clean and operations run smoothly.
• Assist with cashiering and front-end duties as needed per surge plan guidelines.
• Adhere to all store policies and safety guidelines.

Skills

Customer service

Communication

Willingness to learn

Education

High school diploma or equivalent preferred

Job description

Food Lion in Richmond, VA seeks a friendly Front End Associate to deliver fast, accurate service and uphold store standards. You’ll greet customers, assist with cashiering and front-end tasks, and support the team to maximize sales.

Strong communication, reliability, and the ability to perform multiple tasks in a busy environment are essential. Training will cover cash handling, point-of-sale procedures, and safety guidelines.