Front End Customer Experience Lead

Food Lion; Williamsburg (VA); On-site; USD 25,000 - 32,000; Full time

Job summary

Food Lion in Williamsburg, VA is seeking a Front End Associate to deliver fast, friendly service and support the Customer Service Manager in achieving front-end standards. You will greet customers by name when possible, perform cashier duties, maintain a neat front-end area, process transactions and deposits, and participate in CBT training to uphold company procedures.

This position requires effective communication, reliability and the ability to stand for long periods while ensuring a safe,

Qualifications

• High school graduation or equivalent preferred.
• Strong customer service and communication skills.
• Willingness to learn multiple tasks and cashier duties.
• Ability to stand for long periods and perform repetitive tasks.
• Must meet minimum age requirements for the position.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers.
• Greet each customer by name whenever possible.
• Maintain neat front-end area and store office procedures.
• Handle cash reports, deposits and related transactions.
• Ensure the MVP savings center KIOSK is clean and working.
• Perform sales associate duties as scheduled per surge plan.
• Assist the Customer Service Manager to uphold service standards.
• Wear the Food Lion uniform with a neat appearance.
• Adhere to all company policies and safety guidelines.
• Complete CBT training and other training aids.
• Perform all other duties as assigned.

Skills

Customer service

Effective communication

Cash handling

Multi-tasking

Learnability

Education

High school diploma or equivalent

Tools

Cash register

Job description

Food Lion in Williamsburg, VA is seeking a Front End Associate to deliver fast, friendly service and support the Customer Service Manager in achieving front-end standards. You will greet customers by name when possible, perform cashier duties, maintain a neat front-end area, process transactions and deposits, and participate in CBT training to uphold company procedures.

This position requires effective communication, reliability and the ability to stand for long periods while ensuring a safe,