Front End Customer Experience Lead

Food Lion; Philadelphia (Philadelphia County); On-site; USD 26,000 - 32,000; Full time

Job summary

Food Lion is seeking a Front End Associate to provide fast, friendly service at the register and front end. You will greet customers, handle cash transactions, and keep a neat, organized front-end area compliant with Food Lion standards.

The role requires effective communication, strong customer service skills, and the ability to learn multiple tasks including cashier operations. A high school diploma is preferred and a positive, customer-first attitude is essential.

Qualifications

• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center tasks.
• Must meet minimum age requirements and physical requirements of the job.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers.
• Greet customers and use their name when possible.
• Maintain neat and clean front-end area and register functions.
• Operate cash register and front-end accounting services as required.
• Assist with MVP savings center KIOSK and other store duties as needed.

Skills

Effective communication

Customer service

Cashier operations

Multi-tasking

Education

High school diploma or equivalent

Tools

Cash register

Scanner

Lottery machine

Calculator

Computer

Job description

Food Lion is seeking a Front End Associate to provide fast, friendly service at the register and front end. You will greet customers, handle cash transactions, and keep a neat, organized front-end area compliant with Food Lion standards.

The role requires effective communication, strong customer service skills, and the ability to learn multiple tasks including cashier operations. A high school diploma is preferred and a positive, customer-first attitude is essential.