Front-End Service Champion

Food Lion; Park View Heights (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a customer-focused Front End Associate to deliver fast, friendly service and maintain front end standards. You will greet customers, assist with transactions, and support management in daily operations to ensure a smooth shopping experience.

This role requires effective communication, the ability to learn multiple tasks, and adherence to dress code and safety guidelines. Join our team to help provide a clean, organized store and excellent customer service.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Performs the task of the customer lead as needed to ensure service standards are maintained
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code

Skills

Customer service

Communication

Cashier operations

Multitasking

Education

High school diploma or equivalent

Tools

Cash register functions

Job description

Food Lion is seeking a customer-focused Front End Associate to deliver fast, friendly service and maintain front end standards. You will greet customers, assist with transactions, and support management in daily operations to ensure a smooth shopping experience.

This role requires effective communication, the ability to learn multiple tasks, and adherence to dress code and safety guidelines. Join our team to help provide a clean, organized store and excellent customer service.