Front End Customer Experience Lead

Food Lion; Old Saint George (SC); On-site; USD 22,000 - 30,000; Full time

Job summary

Food Lion in Old Saint George, SC, is seeking a Front End Associate to deliver fast, friendly service, greet customers, scan orders, and process payments while maintaining cleanliness and accurate cash handling.

You'll follow front-end standards, assist with To-Go orders when needed, and help ensure a positive shopping experience by adhering to service guidelines and dress code. High school diploma preferred; strong communication a must.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handles the payment transaction, per standard practice.

Skills

Customer service

Communication skills

Education

High school graduate or equivalent

Job description

Food Lion in Old Saint George, SC, is seeking a Front End Associate to deliver fast, friendly service, greet customers, scan orders, and process payments while maintaining cleanliness and accurate cash handling.

You'll follow front-end standards, assist with To-Go orders when needed, and help ensure a positive shopping experience by adhering to service guidelines and dress code. High school diploma preferred; strong communication a must.