Retail Front End Leader — Customer Service

Food Lion; Newport News (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Newport News, VA, is seeking a friendly Front End Associate to provide fast, accurate service at the front of the store. You will greet customers, process transactions, and help keep the front end area neat and efficient.

The role emphasizes customer interaction, adherence to front end standards, and teamwork with the Customer Service Manager. Prior cashier experience is helpful; strong communication is essential for daily operations at Food Lion.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must be able to meet the physical requirements of the position.

Responsibilities

• Greet each customer and use their name whenever possible.
• Smile and provide prompt, accurate and friendly service.
• Maintain neat and clean front end area and presentation of the store.
• Manage cash handling, deposits and front end accounting functions.
• Report any register malfunctions and ensure MVP savings center is functional.
• Wear the Food Lion uniform and uphold dress code.
• Follow all company guidelines and safety practices.

Skills

Customer service

Communication

Multi-tasking

Cashier operations

Education

High school diploma or equivalent

Job description

Food Lion in Newport News, VA, is seeking a friendly Front End Associate to provide fast, accurate service at the front of the store. You will greet customers, process transactions, and help keep the front end area neat and efficient.

The role emphasizes customer interaction, adherence to front end standards, and teamwork with the Customer Service Manager. Prior cashier experience is helpful; strong communication is essential for daily operations at Food Lion.