Front End Lead - Customer Experience

Food Lion; Richmond (VA); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Richmond, VA, is seeking a Front End Clerk focused on fast, friendly customer service and accurate checkout procedures. You will greet customers, bag groceries, scan items, and help with To-Go orders when applicable.

The role emphasizes cash handling, compliance with the service standards, and teamwork in a busy store environment. The position requires effective communication, a high school diploma or equivalent, and the ability to perform physical tasks and adapt to store needs.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability to learn multiple tasks and requirements of the job.
• Ability to perform cashier and service center duties.
• Must meet minimum age requirements for specific functions.
• Must meet physical requirements of the position.

Responsibilities

• Provide fast, friendly customer service and greeting.
• Assist customers with purchases, bagging and checkout.
• Process payments and handle transactions per policy.
• Maintain neat front-end area and restock as needed.
• Follow cash handling procedures and safety protocols.
• Support store operations and other duties as assigned.

Skills

Customer service

Cashier skills

Communication

Flexibility

Education

High school diploma or equivalent

Job description

Food Lion in Richmond, VA, is seeking a Front End Clerk focused on fast, friendly customer service and accurate checkout procedures. You will greet customers, bag groceries, scan items, and help with To-Go orders when applicable.

The role emphasizes cash handling, compliance with the service standards, and teamwork in a busy store environment. The position requires effective communication, a high school diploma or equivalent, and the ability to perform physical tasks and adapt to store needs.