Front End Customer Experience Lead

Food Lion; New Bern (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in New Bern, NC is seeking a front-end associate to deliver fast, friendly service at the checkout and front-end areas. You will greet customers, scan purchases, handle payments, bag items, and support store operations per standard practices.

The role emphasizes accuracy, courtesy, teamwork, and flexibility across shifts. Candidates should have high school or equivalent and strong communication; experience with cash handling and POS systems is a plus.

Qualifications

• High school diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Ability to learn multiple tasks and operate cash register equipment.

Responsibilities

• Smile and provide prompt, friendly service while engaging customers.
• Greet customers and use their name when possible.
• Scan items, process payments, and bag groceries.
• Follow proper bagging procedures and cash handling procedures.
• Assist with Food Lion To-Go orders if applicable.
• Maintain clean and organized front-end area and signage.

Skills

Customer service

Effective communication

Multi-tasking

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

Food Lion in New Bern, NC is seeking a front-end associate to deliver fast, friendly service at the checkout and front-end areas. You will greet customers, scan purchases, handle payments, bag items, and support store operations per standard practices.

The role emphasizes accuracy, courtesy, teamwork, and flexibility across shifts. Candidates should have high school or equivalent and strong communication; experience with cash handling and POS systems is a plus.