Front End & Customer Experience Clerk (Bilingual)

Kroger; Ferndale (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Counseling/assistance (EAP)

Associate discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger in Ferndale, MI is seeking a customer-focused associate to support a safe, clean, and welcoming store environment. You will answer product questions, help customers find items, and uphold the Kroger Customer 1st strategy across the department and store.

The role requires the ability to handle stressful situations, basic knowledge of electronics, and proficiency in a second language. On-site, part- or full-time positions with comprehensive benefits are offered.

Qualifications

• Ability to handle stressful situations.
• Basic knowledge of electronics and electricity.
• Second language proficiency (speaking, reading, and/or writing).

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome and appreciated by answering questions about products
• Gain knowledge of products and respond to questions with suggestions
• Clean up spills and pick up trash in store and parking lot
• Maintain cleanliness of department and other areas
• Display a positive attitude
• Support safety programs by following procedures and reporting hazards
• Inspect equipment and report needed repairs
• Notify management of accidents
• Report safety risks, theft, or fraud
• Collaborate with team members to encourage teamwork
• Follow local, state, and federal laws and company guidelines
• Perform essential functions with or without reasonable accommodation

Job description

Kroger in Ferndale, MI is seeking a customer-focused associate to support a safe, clean, and welcoming store environment. You will answer product questions, help customers find items, and uphold the Kroger Customer 1st strategy across the department and store.

The role requires the ability to handle stressful situations, basic knowledge of electronics, and proficiency in a second language. On-site, part- or full-time positions with comprehensive benefits are offered.