Front-End Operations Lead - Customer First

The Kroger Co.; Rochester Hills (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a Front-end team member to create an outstanding customer experience and uphold a safe, clean store environment in Rochester Hills, MI. You will assist the front-end department manager in achieving sales and profit goals while ensuring quality standards and daily operations run smoothly.

You will promote Customer 1st in every interaction and demonstrate Kroger's values of respect, honesty, integrity, diversity, inclusion and safety for all associates and customers.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages our customers to return.
• Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
• Assist in directing and supervising all functions, duties and activities for the Front-end department.
• Support the day-to-day functions of the Front-end operations.
• Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Job description

The Kroger Co. is seeking a Front-end team member to create an outstanding customer experience and uphold a safe, clean store environment in Rochester Hills, MI. You will assist the front-end department manager in achieving sales and profit goals while ensuring quality standards and daily operations run smoothly.

You will promote Customer 1st in every interaction and demonstrate Kroger's values of respect, honesty, integrity, diversity, inclusion and safety for all associates and customers.