Front-End & Customer Experience Clerk

Kroger; Livonia (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling (part-time)

Tuition reimbursement

Associate discounts

Career growth opportunities

Job summary

Kroger is seeking a part-time Retail Clerk in Livonia, MI to greet and assist customers, operate the check lane, and handle various tender types while ensuring accuracy and efficiency. You will follow company policies on cash handling, adhere to age-restricted item rules, and stay updated with ads and promotions.

The role emphasizes safety, loss prevention, and a welcoming store environment. Training covers POS usage, coupons, loyalty offers, and adhering to health and safety guidelines.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Prior experience as a Bagger or Courtesy Clerk.

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Understand and adhere to guidelines on restricted sale items (i.e., alcohol, tobacco, DVDs).
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Stress management

Basic math

Bagger experience

Job description

Kroger is seeking a part-time Retail Clerk in Livonia, MI to greet and assist customers, operate the check lane, and handle various tender types while ensuring accuracy and efficiency. You will follow company policies on cash handling, adhere to age-restricted item rules, and stay updated with ads and promotions.

The role emphasizes safety, loss prevention, and a welcoming store environment. Training covers POS usage, coupons, loyalty offers, and adhering to health and safety guidelines.