Front-End Customer Care Associate

Hy-Vee; Bonaire (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee seeks a Courtesy Clerk to support customers from the register to their car and help keep the store clean, stocked, and welcoming. This role involves packaging purchases, assisting customers, and maintaining neat store operations.

The position offers active work shifts with opportunities to train and grow within a team-focused environment, where safety, hygiene, and on-time attendance are emphasized.

Qualifications

• Ability to follow detailed written or verbal instructions.
• Perform simple addition and subtraction, copy figures, and count and record accurately.
• Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
• Work effectively as part of a team to keep the store clean and customers happy.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every visit a great one
• Package customer purchases and assist customers in transporting them to their mode of transportation
• Bring carts in from the parking lot and cart corrals throughout your shift
• Clean registers, restrooms, the break room, and the backroom, and sweep and mop floors as needed
• Clean the can redemption area and empty recycle bins where applicable
• Stock, face, and rotate merchandise, clean shelves, understand shelf tags, and know the location of merchandise in the store and backroom
• Pull product forward on shelves to maintain a full, organized appearance
• Check prices on products as needed
• Maintain front end supplies including paper and plastic bags, receipt paper, and other necessary items
• Help train new courtesy clerks
• Deliver product to customers and assist in all departments as requested within wage and hour guidelines
• Shovel, salt, and sand walkways as needed
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Skills

Instructions follow

Basic math

Communication

Teamwork

Job description

Hy-Vee seeks a Courtesy Clerk to support customers from the register to their car and help keep the store clean, stocked, and welcoming. This role involves packaging purchases, assisting customers, and maintaining neat store operations.

The position offers active work shifts with opportunities to train and grow within a team-focused environment, where safety, hygiene, and on-time attendance are emphasized.