Front End & Cashier: Service & Sales Pro

Kroger; Los Alamos (NM); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee discounts

Tuition reimbursement

Career development

Job summary

Kroger in Los Alamos, NM is seeking a customer-focused associate to assist customers and process sales, delivering excellent service while upholding Kroger's values of respect, honesty, integrity, diversity, inclusion and safety.

You will perform cashier duties, open/close registers, handle refunds and exchanges, answer phones, maintain checkstand cleanliness, and follow company policies. Ability to work weekends, stay productive under pressure, and interact with diverse customers is essential.

Qualifications

• High school diploma or GED or combination of relevant education and experience.
• Six months cashier experience to work at Customer Service Desk.
• Minimum 18 years of age / 19 years in Idaho / 19 years in Alaska if selling tobacco.
• Ability to pass drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends on a regular basis, work any shift and work overtime as needed.
• Ability to organize/prioritize tasks/projects.
• Knowledge of company policies, procedures, and organizational structure.
• Related retail experience

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones.
• Comply with all corporate policies.
• Promote and follow Company initiatives.
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale.
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary.
• Maintain all store accounting functions.
• Prepare bank deposit of excess funds (cash and checks).
• Open and close desk.
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals.
• Provide lottery service (except Alaska) and fish and game licenses.
• Send/receive faxes.
• Administer lost and found.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Customer service

Cash handling

Attention to detail

Teamwork

Education

High school diploma or GED

Relevant education/experience mix

Tools

Cash register

Job description

Kroger in Los Alamos, NM is seeking a customer-focused associate to assist customers and process sales, delivering excellent service while upholding Kroger's values of respect, honesty, integrity, diversity, inclusion and safety.

You will perform cashier duties, open/close registers, handle refunds and exchanges, answer phones, maintain checkstand cleanliness, and follow company policies. Ability to work weekends, stay productive under pressure, and interact with diverse customers is essential.