Front-End Cashier Lead & Customer Service Pro

Lowe's; Bedford Heights (OH); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Lowe’s in Bedford Heights, OH is seeking a customer-focused store associate to provide outstanding service and help customers locate, select, and load merchandise. You will handle transactions, price checks, and product inquiries with accuracy and courtesy.

The role emphasizes teamwork, safety, cash handling, and supporting store operations while delivering a positive shopping experience for every customer.

Qualifications

• High school diploma or GED, or equivalent experience.
• Less than 1 year computer experience.
• Less than 1 year experience using common retail technology.
• 1 year retail cashier experience.
• Ability to obtain sales licensure or registration as may be required by law.

Responsibilities

• Provides SMART customer service at all times through Lowe’s policies and programs.
• Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise.
• Responds knowledgeably to customer questions and guides them through projects in-store.
• Communicates information about stock, special orders, and warranty information related to Lowe’s programs.
• Coaches and trains associates in departmental duties and sales opportunities.

Skills

Customer service

Cash handling

Retail sales

Problem solving

Education

High school diploma or GED

Tools

POS system

Job description

Lowe’s in Bedford Heights, OH is seeking a customer-focused store associate to provide outstanding service and help customers locate, select, and load merchandise. You will handle transactions, price checks, and product inquiries with accuracy and courtesy.

The role emphasizes teamwork, safety, cash handling, and supporting store operations while delivering a positive shopping experience for every customer.