Front End Cashier & Guest Service Specialist

FRY

Gilbert (AZ)

On-site

USD 28,000 - 36,000

Full time

14 days+
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Benefits offered by this job

Healthcare coverage
Flexible scheduling
Employee discounts
Tuition reimbursement
Growth opportunities

Job summary

Kroger is seeking a customer-focused associate at our Gilbert store. You will assist customers, process sales, and support store operations at the Customer Service Desk. The role involves handling refunds, exchanges, and payments, along with maintaining checkout areas and complying with corporate policies.

You will work in a fast-paced environment, weekends required, and must pass a background check and drug test. We emphasize honesty, integrity, and service in line with Kroger's values.

Qualifications

  • High school diploma or GED or equivalent.
  • Six months cashier experience to work at Customer Service Desk.
  • Minimum 18 years of age/19 in some states if selling tobacco.
  • Ability to pass drug test.
  • Ability to work in a fast-paced environment.
  • Ability to work weekends regularly and overtime as needed.
  • Ability to organize tasks and follow company policies.
  • Retail experience preferred.

Responsibilities

  • Assist customers and process sales.
  • Operate cashier functions: open/close register, ring sales, tender transactions, bag merchandise.
  • Maintain checkstand area to standards and handle price discrepancies.
  • Answer telephones and handle refunds, exchanges, and payments at the Customer Service Desk.
  • Provide lottery service and issue licenses where applicable.
  • Maintain store accounting functions and banking deposits.

Skills

Cashier experience
Customer service
Team player
Weekend availability
Organizational skills

Education

High school diploma or GED

Tools

POS system
Pricing knowledge

Job description

Kroger is seeking a customer-focused associate at our Gilbert store. You will assist customers, process sales, and support store operations at the Customer Service Desk. The role involves handling refunds, exchanges, and payments, along with maintaining checkout areas and complying with corporate policies.

You will work in a fast-paced environment, weekends required, and must pass a background check and drug test. We emphasize honesty, integrity, and service in line with Kroger's values.

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