Front End Cashier & Customer Service Specialist

Kroger; Scappoose (OR); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

Healthcare benefits

Flexible scheduling (full- and part‑t‑

Employee discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger in Scappoose, OR is seeking a customer-focused associate to assist shoppers and manage everyday checkout tasks. You will handle cash, process transactions, and maintain a clean checkstand area while supporting store initiatives.

The role emphasizes friendly service, accuracy, and teamwork in a fast-paced retail environment. Flexibility for weekends and various shifts is expected, with opportunities for growth and training.

Qualifications

• High school diploma or GED required.
• At least 6 months cashier experience.
• Must be at least 18 years old.
• Ability to pass a drug test.
• Ability to work in a fast-paced environment.
• Willingness and ability to work weekends and various shifts.
• Ability to follow policies and procedures.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones.
• Comply with all corporate policies.
• Promote and follow Company initiatives.
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale.
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary.
• Store Accounting: Maintain all store accounting functions.
• Prepare bank deposit of excess funds (cash and checks).
• Customer Service Desk: Open and close desk.
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals.
• Provide lottery service and fish and game licenses.
• Send/receive faxes.
• Administer lost and found.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Cashier experience

Customer service

Cash handling

Multi-tasking

Attention to detail

Education

High school diploma or GED

Job description

Kroger in Scappoose, OR is seeking a customer-focused associate to assist shoppers and manage everyday checkout tasks. You will handle cash, process transactions, and maintain a clean checkstand area while supporting store initiatives.

The role emphasizes friendly service, accuracy, and teamwork in a fast-paced retail environment. Flexibility for weekends and various shifts is expected, with opportunities for growth and training.