Front End Cashier & Customer Service Specialist

The Kroger Co.; Bellefontaine (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a Front-End Associate to assist customers and process sales in a fast-paced retail environment.

You will operate the cash register, handle transactions, answer phones, and maintain a clean checkstand area while following corporate policies and promoting company initiatives. Responsibilities include processing refunds and service requests, providing lottery services, and ensuring security measures such as EAS tag deactivation are completed at point of sale.

Qualifications

• Six months cashier experience to work at Customer Service Desk.
• Age requirement: 18+; 19+ in Idaho/Alaska for tobacco sales.
• Ability to pass drug test and work weekends/overtime.

Responsibilities

• Assist customers and process sales.
• Operate cashier functions and complete tender transactions.
• Maintain checkstand area and price discrepancy logs.
• Answer telephones and provide lottery service.
• Process refunds, exchanges, money orders, bill pay, gift cards.
• Promote and follow company initiatives; comply with policies.
• Verify EAS tags are deactivated or removed at POS; respond to activations.

Skills

Cashier experience

Customer service

Attention to detail

Teamwork

Conflict resolution

Education

High school diploma or GED

Job description

The Kroger Co. is seeking a Front-End Associate to assist customers and process sales in a fast-paced retail environment.

You will operate the cash register, handle transactions, answer phones, and maintain a clean checkstand area while following corporate policies and promoting company initiatives. Responsibilities include processing refunds and service requests, providing lottery services, and ensuring security measures such as EAS tag deactivation are completed at point of sale.