Front-End Cashier & Customer Service Pro

Food Lion; Strasburg (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Food Lion is seeking a Front End Associate for the Strasburg, VA location. The role involves providing fast, friendly service, greeting customers, and assisting the Customer Service Manager to maintain front-end standards.

Responsibilities include processing transactions, bagging, helping customers to their cars, and upholding cash handling procedures while maintaining a neat, compliant work area and uniform compliance.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use his or her name whenever possible.
• Unload customers' groceries from cart to belt and group cold items for bagging.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handle the payment transaction, per standard practice.
• Identify customers needing assistance and offer to take the customer's order to their car.
• Maintain alertness and call for assistance when needed to service customers per service standards.
• Report any register malfunction to the Customer Service Manager or MOD.
• Adhere to all company guidelines, policies and standard practices.

Skills

Customer service

Communication skills

Multi-tasking

Cashier duties

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Front End Associate for the Strasburg, VA location. The role involves providing fast, friendly service, greeting customers, and assisting the Customer Service Manager to maintain front-end standards.

Responsibilities include processing transactions, bagging, helping customers to their cars, and upholding cash handling procedures while maintaining a neat, compliant work area and uniform compliance.