Front-End Cashier & Customer Service Pro

Whole Foods Market; San Jose (CA); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Store discount

Whole Benefits

Paid time off

Health & wellness programs

Financial wellness

Job summary

Whole Foods Market in San Jose, CA is seeking a Customer Service & E-Commerce Team Member to assist customers at checkout, ring up groceries, bag, and support the customer service desk. You will help maintain attractive displays and support the store's customer service vision with courteous, friendly, and efficient service.

The role emphasizes teamwork, strong communication, and the ability to work in a fast-paced environment while upholding health, safety, and quality standards.

Qualifications

• Patience when dealing with customers and Team Members.
• Strong basic math skills.
• Clear and respectful communication with customers and team members.
• Team-oriented and willing to support store operations.

Responsibilities

• Checks out customer groceries efficiently and accurately.
• Upholds regulations on sale of alcoholic beverages and taxation.
• Follows cash handling procedures and proper checkout protocols.
• Maintains Front End areas, including own register.
• Provides excellent customer service and handles inquiries promptly.
• Assists in training new Cashier team members as needed.
• Supports supervisor to manage customer flow and reduce wait times.
• Performs opening, mid, and closing duties and ensures pricing accuracy.
• Reports safety hazards and other issues to leadership.
• Adheres to health, safety, and sanitation standards.

Skills

Patience

PLU knowledge

Basic math

Communication

Teamwork

Customer service

Time management

Attention to detail

Food basics

Strong work ethic

WFM quality awareness

Tools

Cash register software

POS systems

Job description

Whole Foods Market in San Jose, CA is seeking a Customer Service & E-Commerce Team Member to assist customers at checkout, ring up groceries, bag, and support the customer service desk. You will help maintain attractive displays and support the store's customer service vision with courteous, friendly, and efficient service.

The role emphasizes teamwork, strong communication, and the ability to work in a fast-paced environment while upholding health, safety, and quality standards.