Front End Cashier & Customer Service Pro

The Restaurant Store; Lancaster (Lancaster County); In loco; USD 17.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

Disability

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

Bonus Opportunities

Accident Insurance

Critical Illness Insurance

Adoption Assistance

Descrizione del lavoro

The Restaurant Store in Lancaster is seeking a Front End Associate to deliver high-quality service to customers at the retail branch. You will handle cashier duties, assist with front-of-store support, and greet shoppers while answering questions and guiding purchases.

This role emphasizes smooth checkout, accurate transactions, returns, memberships, and collaboration with branch leadership to support sales, merchandising and inventory goals.

Competenze

• Minimum of 1 year of relevant experience in retail and/or supply chain management.
• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and CRM systems.

Mansioni

• Deliver friendly, efficient front-end customer service and ensure a smooth checkout experience.
• Consistently achieve high levels of point-of-sale transactions on a daily basis.
• Assist customers with accurate register transactions, including cash handling and membership verification, as well as loading purchases into customer vehicles.
• Process customer returns and ensure items are restocked appropriately.
• Expedite customer flow through checkout lanes to minimize wait times.
• Serve as the first point of contact for incoming phone calls, providing prompt assistance or directing inquiries.
• Guide customers within the store and answer questions about policies, memberships, pricing, and general inquiries.
• Maintain cleanliness and organization of checkout lanes, registers, carts, and the front area of the location.
• Refill and merchandise impulse products at the front end to support sales.
• Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals

Conoscenze

Strong communication skills

Analytical thinking

Multitasking

Customer service orientation

Formazione

No degree required

Strumenti

MS Office

CRM systems

Project management tools

Descrizione del lavoro

The Restaurant Store in Lancaster is seeking a Front End Associate to deliver high-quality service to customers at the retail branch. You will handle cashier duties, assist with front-of-store support, and greet shoppers while answering questions and guiding purchases.

This role emphasizes smooth checkout, accurate transactions, returns, memberships, and collaboration with branch leadership to support sales, merchandising and inventory goals.