Front-End Cashier & Customer Service Pro

Kroger Family of Companies; Canby (OR); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger Family of Companies is hiring for a Customer Service Desk role in Canby, Oregon. You will assist customers, process sales, and perform cashier duties including opening/closing registers and tender transactions.

Expect fast-paced days with strong teamwork and a commitment to safety and integrity. The position involves handling refunds, money orders, lottery service, and products with license requirements.

Qualifications

• High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fastpaced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Customer service

Cash handling

Conflict resolution

Teamwork

Education

High school diploma or GED

Tools

POS system

Job description

Kroger Family of Companies is hiring for a Customer Service Desk role in Canby, Oregon. You will assist customers, process sales, and perform cashier duties including opening/closing registers and tender transactions.

Expect fast-paced days with strong teamwork and a commitment to safety and integrity. The position involves handling refunds, money orders, lottery service, and products with license requirements.