Customer Experience Associate

Kroger Family of Companies; Canby (OR); On-site; USD 19,000 - 28,000; Full time

Job summary

Kroger Family of Companies in United States, Oregon, Canby is seeking a frontline store associate focused on delivering outstanding customer service and maintaining a safe, clean environment. You will assist the department manager in achieving sales and profit goals while upholding our Customer 1st culture and core values.

Responsibilities include helping customers, answering questions, stocking shelves, labeling merchandise, and monitoring safety procedures.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment by answering product questions.
• Gain knowledge of products and respond with suggestions.
• Offer product samples to help customers discover items.
• Inform customers of specials and promotions.
• Recommend items to meet customer needs.
• Review sell-by dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Reinforce safety procedures and identify unsafe conditions.

Skills

Stress management

Effective communication

Basic math

Job description

Kroger Family of Companies in United States, Oregon, Canby is seeking a frontline store associate focused on delivering outstanding customer service and maintaining a safe, clean environment. You will assist the department manager in achieving sales and profit goals while upholding our Customer 1st culture and core values.

Responsibilities include helping customers, answering questions, stocking shelves, labeling merchandise, and monitoring safety procedures.