Front End Cashier & Customer Experience Champion

totalwine; Illinois; On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, Rx

Vision

401(k)

Life insurance

Parental leave

Discounted home and auto insurance

Tuition assistance

Career development

Various consumer classes

Job summary

Total Wine & More is seeking a Front End Team Member located in the United States. The role emphasizes fast, friendly service, accurate transaction processing, and knowledge of wine, spirits, and beer. You may also serve as a sales associate or merchandiser as needed.

We value a high school diploma or equivalent, 1–3 years of retail experience, and comfort with POS systems and inventory software. Flexible scheduling, including evenings and weekends, is required.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including ID verification, payment handling, and bagging products.
• Greet customers, build relationships, and inform about products and services to deliver a personalized experience.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.

Skills

Customer service

Team player

Retail experience

POS systems

Inventory software

Flexible schedule

Education

High school diploma or equivalent

Tools

Point-of-sale software

Inventory management software

Job description

Total Wine & More is seeking a Front End Team Member located in the United States. The role emphasizes fast, friendly service, accurate transaction processing, and knowledge of wine, spirits, and beer. You may also serve as a sales associate or merchandiser as needed.

We value a high school diploma or equivalent, 1–3 years of retail experience, and comfort with POS systems and inventory software. Flexible scheduling, including evenings and weekends, is required.