FRONT END/CASHIER

Quality Food Centers; Redmond (WA); On-site; USD 19,000 - 25,000; Full time

Job summary

Quality Food Centers, Inc is seeking a customer-focused associate to assist customers and process sales at the checkstand. Responsibilities include operating the cash register, processing transactions, and maintaining a clean, efficient service area.

The role requires basic cashier experience, ability to work in a fast-paced environment, and availability for weekends. Company standards emphasize respect, integrity, and safety in all customer interactions.

Qualifications

• Minimum education: High school diploma or GED or equivalent combination of education and experience.
• Six months cashier experience required to work at Customer Service Desk.
• Must be at least 18 years old (19 in Idaho/Alaska for tobacco sales).
• Ability to pass a drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends regularly, any shift, and overtime as needed.
• Ability to organize and prioritize tasks.
• Accuracy and attention to detail.

Responsibilities

• Deliver and encourage associates to deliver excellent customer service.
• Perform cashier functions: open/close register, ring sales, complete tender transactions, bag merchandise, and know produce codes.
• Maintain price discrepancy files and keep the checkstand area clean.
• Answer telephones and comply with corporate policies.
• Process refunds, exchanges, money orders, gift cards, and other transactions at the Customer Service Desk.
• Provide lottery service and fish and game licenses where applicable (except Alaska).
• Open and close the desk and run vendor reports.
• Support and assist customers including minors, individuals with special needs, and older adults.

Skills

Cashier experience

Customer service

Attention to detail

Education

High school diploma or GED

Job description

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS

Minimum

• High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fastpaced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail

Desired

• Knowledge of company policies, procedures, and organizational structure
• Related retail experience