FRONT END/CASHIER

Pick 'n Save; Brown Deer (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Pick 'n Save is seeking a customer-focused associate to assist customers and process sales at the checkout. You will demonstrate company values and work as part of a team to ensure accurate transactions and friendly service.

The role involves operating the cash register, handling refunds, gift cards, and loyalty programs, and maintaining the checkstand and surrounding area in a clean, organized state. Weekend availability is often required.

Qualifications

• High school diploma or GED; or combination of relevant education and experience.
• Six months cashier experience to work at Customer Service Desk.
• Minimum 18 years of age/19 in some states if selling tobacco.
• Ability to pass drug test and work in a fast-paced environment.
• Ability to work weekends, any shift, and overtime as needed.
• Ability to organize/prioritize tasks and maintain accuracy.

Responsibilities

• Deliver and encourage associates to deliver excellent customer service.
• Perform cashier transactions, open/close register, process tenders, bag merchandise, and know produce codes.
• Complete file maintenance for price discrepancies and maintain checkstand cleanliness.
• Answer telephones and comply with corporate policies; promote company initiatives.
• Provide lottery service and licenses where applicable; handle refunds and exchanges; issue money orders and gift cards.

Skills

Customer service

Cashier experience

Fast-paced environment

Team player

Education

High school diploma

GED

Job description

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS

Minimum

• High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fastpaced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail

Desired

• Knowledge of company policies, procedures, and organizational structure
• Related retail experience