FRONT END/CASHIER

Pick 'n Save; Appleton (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Pick 'n Save is seeking a cashier/customer service associate to assist customers, process sales, and maintain checkout area in a fast-paced retail environment. You will perform cash handling, refunds, and verification of surveillance tags while delivering excellent service in a team setting.

The role requires at least 6 months cashier experience, a high school diploma or GED, ability to pass a drug test, and willingness to work weekends and overtime as needed. Competitive hourly pay available.

Qualifications

• Six months cashier experience to work at Customer Service Desk.
• High school diploma or GED or equivalent.
• Ability to pass a drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends regularly, any shift, and overtime as needed.
• Excellent organization and prioritization skills.
• Attention to detail.

Responsibilities

• Assist customers and process sales.
• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions including opening/closing register, ringing sales, handlingTender transactions, bagging merchandise, making money drops, and produce code knowledge.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones and comply with corporate policies.
• Promote and follow Company initiatives.
• Verify EAS tags are deactivated or removed at point of sale and respond to activations as necessary.
• Maintain store accounting functions and prepare bank deposits.
• Open and close the customer service desk; process refunds, exchanges, money orders, transfers, bill pay, gift cards, purchase orders, equipment rentals; provide lottery service and licenses; send/receive faxes; manage lost and found; run vendor reports.
• Work cooperatively in a high paced and sometimes stressful environment; manage conflict calmly; protect customer and business information; follow directions and seek assistance when needed.

Skills

Cashier experience

Customer service

Fast-paced environment

Conflict management

Attention to detail

Teamwork

Education

High school diploma or GED

Age 18+

Drug test capable

Overtime availability

Job description

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS

Minimum

• High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fastpaced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail

Desired

• Knowledge of company policies, procedures, and organizational structure
• Related retail experience