Front End Associate - Customer Service & Checkout Pro

Kroger; Vail (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Job summary

Kroger in Vail, CO is seeking a Store Associate to deliver exceptional customer service at the front desk and sales floor. You will handle transactions, respond to questions about products, and maintain neat, safe, and welcoming store conditions.

The role involves stocking, following safety guidelines, and supporting promotions while providing helpful guidance to customers and collaborating with team members to ensure a smooth shopping experience.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Cashier experience (desired).
• Self Checkout Attendant experience (desired).
• Customer Service experience (desired).
• Second language (speaking, reading and/or writing) (desired).

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain and maintain knowledge of products and respond to questions with product suggestions.
• Process customer transactions quickly, accurately, and efficiently.
• Handle returns and exchanges per company policies and procedures.
• Stock and inventory department merchandise and monitor inventory/order integrity.
• Communicate new programs and promotions to customers.
• Adhere to safety regulations and report hazards or incidents.

Skills

Effective communication

Stress management

Basic math

Job description

Kroger in Vail, CO is seeking a Store Associate to deliver exceptional customer service at the front desk and sales floor. You will handle transactions, respond to questions about products, and maintain neat, safe, and welcoming store conditions.

The role involves stocking, following safety guidelines, and supporting promotions while providing helpful guidance to customers and collaborating with team members to ensure a smooth shopping experience.