Front Drive Guest Experience Host

Four Seasons; Nashville (TN); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

Competitive salary and benefits

Employee discount for stays

Complimentary dry cleaning for uniform

Complimentary employee meals

Additional property-specific benefits

Job summary

Four Seasons Hotel and Private Residences Nashville seeks a Door Attendant to be the first friendly face for guests and residents, ensuring a polished arrival and departure experience at our Nashville property. The role combines hospitality with efficient drive management at the front drive.

Previous resort/hotel/guest services experience and a genuine passion for service are essential. This part-time position offers competitive pay, training, employee discounts, and benefits.

Qualifications

• Previous experience in resort, hotel, or guest services preferred.
• Genuine passion for providing outstanding service to guests, residents, and team members.
• Ability to remain composed, organized, and responsive in a fast-paced environment.

Responsibilities

• Greet guests and residents upon arrival and departure with professionalism, warmth, and genuine hospitality.
• Assist with luggage handling, including unloading, tagging, issuing claim tickets, and coordinating transfers with Bell Staff.
• Escort hotel guests to the Front Desk for check-in as needed.
• Maintain thorough knowledge of hotel services, amenities, and local attractions.
• Manage traffic flow at the front drive, directing vehicles, taxis, and valet operations efficiently.
• Provide directions, recommendations, and information about Nashville and surrounding areas.
• Assist guests with transportation needs, including hailing taxis and coordinating departures.
• Handle all guest interactions with discretion and professionalism, resolving inquiries or concerns promptly.
• Anticipate guest needs and accommodate special requests whenever possible.

Skills

Guest service experience

Professional demeanor

Heavy lifting capability

Job description

Four Seasons Hotel and Private Residences Nashville seeks a Door Attendant to be the first friendly face for guests and residents, ensuring a polished arrival and departure experience at our Nashville property. The role combines hospitality with efficient drive management at the front drive.

Previous resort/hotel/guest services experience and a genuine passion for service are essential. This part-time position offers competitive pay, training, employee discounts, and benefits.