Door Attendant

Four Seasons; Nashville (TN); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

Competitive salary and benefits

Employee discount for stays

Complimentary dry cleaning for uniform

Complimentary employee meals

Additional property-specific benefits

Job summary

Four Seasons Hotel and Private Residences Nashville seeks a Door Attendant to be the first friendly face for guests and residents, ensuring a polished arrival and departure experience at our Nashville property. The role combines hospitality with efficient drive management at the front drive.

Previous resort/hotel/guest services experience and a genuine passion for service are essential. This part-time position offers competitive pay, training, employee discounts, and benefits.

Qualifications

• Previous experience in resort, hotel, or guest services preferred.
• Genuine passion for providing outstanding service to guests, residents, and team members.
• Ability to remain composed, organized, and responsive in a fast-paced environment.

Responsibilities

• Greet guests and residents upon arrival and departure with professionalism, warmth, and genuine hospitality.
• Assist with luggage handling, including unloading, tagging, issuing claim tickets, and coordinating transfers with Bell Staff.
• Escort hotel guests to the Front Desk for check-in as needed.
• Maintain thorough knowledge of hotel services, amenities, and local attractions.
• Manage traffic flow at the front drive, directing vehicles, taxis, and valet operations efficiently.
• Provide directions, recommendations, and information about Nashville and surrounding areas.
• Assist guests with transportation needs, including hailing taxis and coordinating departures.
• Handle all guest interactions with discretion and professionalism, resolving inquiries or concerns promptly.
• Anticipate guest needs and accommodate special requests whenever possible.

Skills

Guest service experience

Professional demeanor

Heavy lifting capability

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.

About The Role

The Door Attendant at Four Seasons Hotel and Private Residences Nashville serves as the first point of contact for guests and residents, setting the tone for an exceptional arrival and departure experience. This role is essential to delivering warm, polished, and intuitive hospitality while ensuring the smooth flow of activity at the hotel’s front drive.

What You Will Do

• Greet guests and residents upon arrival and departure with professionalism, warmth, and genuine hospitality
• Assist with luggage handling, including unloading, tagging, issuing claim tickets, and coordinating transfers with Bell Staff
• Escort hotel guests to the Front Desk for check-in as needed
• Maintain thorough knowledge of hotel services, amenities, and local attractions
• Manage traffic flow at the front drive, directing vehicles, taxis, and valet operations efficiently
• Provide directions, recommendations, and information about Nashville and surrounding areas
• Assist guests with transportation needs, including hailing taxis and coordinating departures
• Handle all guest interactions with discretion and professionalism, resolving inquiries or concerns promptly
• Anticipate guest needs and accommodate special requests whenever possible
  
  

What You Bring

• Previous experience in resort, hotel, or guest services preferred
• Genuine passion for providing outstanding service to guests, residents, and team members
• Ability to remain composed, organized, and responsive in a fast-paced environment
• Strong work ethic, reliability, and sense of responsibility
• Ability to lift up to 100 lbs and push carts weighing up to 200 lbs
  
  

What We Offer

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discount for stays at any Four Seasons worldwide
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals
• Additional property-specific benefits, where applicable
  
  

Schedule & Hours

• part-time, based on operational needs
• Flexible schedule including early mornings, evenings, weekends, and holidays
  
  

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf