Front Desk & Wellness Sales Associate

Massage Envy; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay with commissions

Health insurance

Training and development

Positive, high-energy work environment

Growth opportunities

Job summary

Massage Envy Citiplace is seeking a Sales and Customer Service Associate who thrives on creating meaningful connections and growing client relationships. You will promote memberships, services, and retail products to support total body care, while delivering a warm, professional front-desk experience.

The role requires weekend availability, sales aptitude, and strong communication. Join a fast-paced team and contribute to a welcoming environment that reflects Massage Envy’s commitment to client

Qualifications

• Customer service professionals who love helping people and go above and beyond to ensure client satisfaction.
• Sales-minded individuals who are confident recommending services, converting guests to members, and promoting retail products.
• Team players who thrive in a fast-paced, collaborative environment.
• Experience in sales, retail, customer service, or the wellness industry preferred.

Responsibilities

• Deliver outstanding customer service by warmly welcoming clients, answering questions, and ensuring a smooth, professional front-desk experience.
• Drive sales by promoting memberships, services, and retail products that support total body care.
• Build relationships with guests and members to encourage repeat visits and retention.
• Support outreach and marketing efforts — social media experience is a big plus!
• Handle administrative tasks such as scheduling, answering phones, and processing transactions.
• Maintain a safe, clean, and welcoming environment that reflects the Massage Envy commitment to care.

Skills

Customer service

Sales

Team player

Retail experience

Education

GED

Job description

Massage Envy Citiplace is seeking a Sales and Customer Service Associate who thrives on creating meaningful connections and growing client relationships. You will promote memberships, services, and retail products to support total body care, while delivering a warm, professional front-desk experience.

The role requires weekend availability, sales aptitude, and strong communication. Join a fast-paced team and contribute to a welcoming environment that reflects Massage Envy’s commitment to client