Sales & Customer Service Associate

Massage Envy; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay with commissions

Health insurance

Training and development

Positive, high-energy work environment

Growth opportunities

Job summary

Massage Envy Citiplace is seeking a Sales and Customer Service Associate who thrives on creating meaningful connections and growing client relationships. You will promote memberships, services, and retail products to support total body care, while delivering a warm, professional front-desk experience.

The role requires weekend availability, sales aptitude, and strong communication. Join a fast-paced team and contribute to a welcoming environment that reflects Massage Envy’s commitment to client

Qualifications

• Customer service professionals who love helping people and go above and beyond to ensure client satisfaction.
• Sales-minded individuals who are confident recommending services, converting guests to members, and promoting retail products.
• Team players who thrive in a fast-paced, collaborative environment.
• Experience in sales, retail, customer service, or the wellness industry preferred.

Responsibilities

• Deliver outstanding customer service by warmly welcoming clients, answering questions, and ensuring a smooth, professional front-desk experience.
• Drive sales by promoting memberships, services, and retail products that support total body care.
• Build relationships with guests and members to encourage repeat visits and retention.
• Support outreach and marketing efforts — social media experience is a big plus!
• Handle administrative tasks such as scheduling, answering phones, and processing transactions.
• Maintain a safe, clean, and welcoming environment that reflects the Massage Envy commitment to care.

Skills

Customer service

Sales

Team player

Retail experience

Education

GED

Job description

2561 Citiplace Ct, Baton Rouge, LA 70808 Massage Envy - Jeff Powdrill

Are You Passionate About Helping Others and Creating Exceptional Customer Experiences?

Do you have a knack for connecting with people and a talent for sales?

Are you looking for a workplace where your customer service skills are truly valued?

If so, we want you on our team at Massage Envy Citiplace!

*Opening, closing and weekend shifts required

*Must be 21 years or older to apply

*High school GED required

*Sales and customer service experience a plus!

As the leader in accessible massage and skincare, Massage Envy Citiplace is looking for a Sales and Customer Service Associate who thrives on creating meaningful connections, growing client relationships, and promoting overall wellness.

What You’ll Do:

• Deliver outstanding customer service by warmly welcoming clients, answering questions, and ensuring a smooth, professional front-desk experience.
• Drive sales by promoting memberships, services, and retail products that support total body care.
• Build relationships with guests and members to encourage repeat visits and retention.
• Support outreach and marketing efforts — social media experience is a big plus!
• Handle administrative tasks such as scheduling, answering phones, and processing transactions.
• Maintain a safe, clean, and welcoming environment that reflects the Massage Envy commitment to care.

What We’re Looking For:

• Customer service professionals who love helping people and go above and beyond to ensure client satisfaction.
• Sales-minded individuals who are confident recommending services, converting guests to members, and promoting retail products.
• Team players who thrive in a fast-paced, collaborative environment.
• Previous experience in sales, retail, customer service , or the wellness industry preferred.

What You Get:

• competitive pay structure with commissions and incentives for sales performance.
• Health insurance , and other benefits to support your well-being.
• training and development to enhance your customer service and sales skills.
• A positive, high-energy work environment that values teamwork and personal growth.
• The opportunity to help clients feel better, every single day.

Join Our Team

At Massage Envy Citiplace, we believe that exceptional customer service is the heart of what we do. We’re looking for someone who brings passion, professionalism, and personality to every interaction — in person and online. If you’re ready to use your customer service and sales skills to make a real difference, we can’t wait to meet you!

Note: This position is at an independently owned and operated Massage Envy franchised location.