Front Desk & Wellness Membership Concierge

thejointchiropractic; Aliso Viejo (CA); On-site; USD 22,000 - 32,000; Full time

Job summary

The Joint Chiropractic in Aliso Viejo, CA is seeking a Front Desk Coordinator to join our fast-paced retail health care team. This role blends front-desk operations, patient check-in, scheduling, and gentle wellness plan presentation to help grow the clinic.

You will greet patients, manage flow, answer calls, and maintain accurate records using POS software, all while upholding our service standards. The position offers full-time status with potential for growth, a supportive team, and a

Qualifications

• High school diploma or equivalent required.
• Customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression
• Manage the flow of patients through the clinic in a timely, organized manner
• Present and sell wellness plans and membership packages confidently and accurately
• Support the clinic’s sales goals by converting new and returning patients into members
• Answer phone calls and assist with appointment scheduling and patient inquiries
• Re-engage inactive members and maintain up-to-date patient records using POS software
• Assist with clinic marketing efforts and community outreach
• Maintain a clean, organized front desk and clinic environment
• Collaborate with team members and chiropractors to ensure a positive patient experience

Skills

Customer service

Sales experience

Phone skills

Multitasking

Team player

Physical stamina

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Chiropractic in Aliso Viejo, CA is seeking a Front Desk Coordinator to join our fast-paced retail health care team. This role blends front-desk operations, patient check-in, scheduling, and gentle wellness plan presentation to help grow the clinic.

You will greet patients, manage flow, answer calls, and maintain accurate records using POS software, all while upholding our service standards. The position offers full-time status with potential for growth, a supportive team, and a