Member Concierge - Front Desk Attendant (Evenings/Weekends)

Columbia Association; Columbia (MD); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Fit & Play membership

Wellness benefits

Paid leave

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Columbia Association is seeking a Front Desk Attendant to greet members and guests, assist with registrations, and promote programs. This role requires delivering friendly, attentive service in a busy club setting.

Responsibilities include checking in guests, selling services, handling inquiries, and ensuring a welcoming experience while supporting overall member satisfaction and club operations.

Qualifications

• Experience in customer-facing roles or hospitality preferred.
• Ability to remain calm in a fast-paced environment.
• Strong communication and problem-solving skills.

Responsibilities

• Check members/guests in at the front desk.
• Sell programs and services and register members for classes.
• Address and resolve member issues and questions.
• Collaborate with team to maintain a welcoming environment.

Skills

Customer service

Friendly

Motivated

Job description

Columbia Association is seeking a Front Desk Attendant to greet members and guests, assist with registrations, and promote programs. This role requires delivering friendly, attentive service in a busy club setting.

Responsibilities include checking in guests, selling services, handling inquiries, and ensuring a welcoming experience while supporting overall member satisfaction and club operations.