FRONT DESK ATTENDANT

Columbia Association; Columbia (MD); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Fit & Play membership

Wellness benefits

Paid leave

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Columbia Association is seeking a Front Desk Attendant to greet members and guests, assist with registrations, and promote programs. This role requires delivering friendly, attentive service in a busy club setting.

Responsibilities include checking in guests, selling services, handling inquiries, and ensuring a welcoming experience while supporting overall member satisfaction and club operations.

Qualifications

• Experience in customer-facing roles or hospitality preferred.
• Ability to remain calm in a fast-paced environment.
• Strong communication and problem-solving skills.

Responsibilities

• Check members/guests in at the front desk.
• Sell programs and services and register members for classes.
• Address and resolve member issues and questions.
• Collaborate with team to maintain a welcoming environment.

Skills

Customer service

Friendly

Motivated

Job description

Do you enjoy serving others and working in a fast-paced environment? Columbia Association Racquet Sports is looking for friendly, customer service-oriented and highly motivated individuals to join our team as a Front Desk Attendant! This position will be responsible for creating a warm and welcoming environment at all times for our members and guests. The Front Desk Attendant will serve our members and guests in a variety of different ways, including checking members/guests into the club, selling programs and services, registering members for classes/programs, and addressing and/or resolving members issues, needs or concerns. This position requires night, weekend and holiday availability.

The pay range for this position is $16.00 to $21.90/per hour. The actual pay rate offered will depend on the overall qualifications of the individual applicant for the position and the amount budgeted for the role. CA offers a positive, fun work environment and a generous benefits package.

• Part-time benefits include a free Fit & Play membership, Wellness benefits w/Perks and some paid leave.
• Full-time benefits include medical, dental, vision, life insurance, 401(k), a free Fit & Play membership, Wellness benefits w/perks and paid leave.