Front Desk & Visitor Services Coordinator

The Salvation Army USA Central Territory; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Salvation Army USA Central Territory is seeking a receptionist to be the first point of contact for visitors and the public in Detroit. You will answer phones, greet guests, and provide basic clerical support to the social service department.

Ideal candidates have a high school diploma or GED and at least one year of receptionist experience, with strong confidentiality and professional communication skills. Proficiency in Microsoft Office 365, Teams, and SharePoint is preferred.

Qualifications

• High School Diploma / GED or equivalent.
• One year of receptionist experience preferred.
• Maintain strict confidentiality.

Responsibilities

• Greet visitors and direct them to the appropriate person.
• Answer phone calls and route them accordingly.
• Provide basic information to clients and assist with inquiries.
• Schedule appointments for clients with staff.
• Receive, sort, and distribute mail and packages.
• Maintain professional communication with staff, volunteers, and visitors.
• Perform other duties as assigned.

Skills

Customer service

Professionalism

Communication

Multitasking

Teamwork

Education

High School Diploma / GED

Tools

Microsoft Office 365

TEAMS

SharePoint

Job description

The Salvation Army USA Central Territory is seeking a receptionist to be the first point of contact for visitors and the public in Detroit. You will answer phones, greet guests, and provide basic clerical support to the social service department.

Ideal candidates have a high school diploma or GED and at least one year of receptionist experience, with strong confidentiality and professional communication skills. Proficiency in Microsoft Office 365, Teams, and SharePoint is preferred.