Front Desk & Visitor Services Associate

UK King's Daughters; Lexington (KY); Hybrid; USD 32,000 - 40,000; Full time

Job summary

UK King’s Daughters in Ashland, KY is seeking a friendly Reception Associate to welcome visitors, answer calls, and support center operations. You will monitor entry points for safety, route inquiries, and assist with clerical tasks to keep Welcome & Information Centers running smoothly.

The role requires a high school diploma and 0–2 years of healthcare or related experience; it offers a full-time schedule, on-site work, and opportunities to learn across departments while maintaining patient

Qualifications

• High school diploma or equivalent.
• 0-2 years of experience in a healthcare, clinical setting, or a relevant area.

Responsibilities

• Greets and provides information to customers, families, and visitors while maintaining confidentiality.
• Monitors and screens visitors and team members upon entry according to guidelines and maintains visitors log or software.
• Answers and routes phone calls, operates the main phone system, and conveys messages.
• Pages all codes and ERTs. Receives disaster information and issues all clear.
• Transports/escorts visitors, patients, etc.
• Maintains and updates data, records, and personnel files using designated software and systems.
• Sorts, distributes, and prepares mail, maintaining logs and following procedures for suspicious items.
• Prepares and distributes newsletters, attendance sheets, and registration materials as needed.
• Coordinates and monitors classroom and facility access, schedules, and staffing to maintain required ratios.
• Performs other duties as assigned.

Education

High school diploma or equivalent

Job description

UK King’s Daughters in Ashland, KY is seeking a friendly Reception Associate to welcome visitors, answer calls, and support center operations. You will monitor entry points for safety, route inquiries, and assist with clerical tasks to keep Welcome & Information Centers running smoothly.

The role requires a high school diploma and 0–2 years of healthcare or related experience; it offers a full-time schedule, on-site work, and opportunities to learn across departments while maintaining patient